And it was just one of those things where you go, turn up, do your job, get paid. Having sampled pizzas from other local outlets I always come back to --- and now stay with --- Eagle Boys Pizza. The move will see Eagle Boys operate 270 stores across Australia and see the company enter the Sydney and … A lot of changes. We’ll catch up in a year and we’ll see who wins the bet. Come on, tell us the figure. Right okay let’s go and build half a dozen bakeries, put in some good people, make sure it’s managed well, great cashflow business and have some fun. Help using this website - Accessibility statement, RFG lost $111 million in the December half. Service. Hell Pizza - The best damned pizza in this life or the next. Mr Potter has questioned the company's reluctance to engage with him, given RFG's dire circumstances. Professional public speaker? Call us on 13 14 33 or order online at www.eagleboys.com.au I’ve been on boards of various private and public companies and I find it to be extremely difficult to penetrate through to management. Tom Potter is one of the best-known names in the Australian franchise sector. Well, I don’t know if I could hone in on the mistakes but I just think that a very strict criteria for analysing and understanding the franchisee’s numbers, making sure they’re getting the right return on investment is something that probably falls by the wayside for a lot of franchising companies. Working at Eagle Boys Pizza was overall a somewhat rewarding experience as it was my first job. Not settling for only a redesign, Eagle Boys Express is also launching new products for its menu line-up. At the age of 23 he founded Eagle Boys Pizza and over the next 20 years turned it into Australia's third-largest pizza chain before selling to Queensland-based private equity firm NBC Capital in 2007. But I also said I have been out of the loop with Eagle Boys for over two years now. Step 3 - Attracting customer’s back Drive thru- Realising a major opportunity to improve convenience for customers and compete with a larger group of fast food chains, Eagle Boys Pizza launched a world ﬁrst Drive Thru pizza model in 1999. At its peak Eagle Boys was the nation's second biggest pizza chain with 340 Australian stores. Is the market for recruiting for franchises turning? I did okay. Business news, information and ideas, free in your inbox daily. Last month a parliamentary inquiry report into franchising singled out RFG as the "poster child" for problems in the $170 billion sector and recommended the corporate and competition watchdogs and the Australian Taxation Office investigate past behaviour including possible insider trading, breaches of market-disclosure obligations and tax avoidance. The founder of Eagle Boys Pizza isn't content to roost just in Australia. A spokeswoman for Mr George said he hadn't heard from Mr Potter and could not speak for other directors, as they were no longer with the company. I spent years studying in the US and I reckon half the yanks are successful despite themselves, I really do. We decided to go the other way. The first Eagle Boys Pizza opened in Albury, New South Wales. Are you advising people on growing franchises at the moment, is that also what you’re doing? If you hadn’t chosen this one, what else is tempting? They probably took a year hovering around and doing their due diligence. When I was on the board at Brumby’s, there were too many directors, they all had different agendas, the company was sluggish to say the least. But his calls and emails were not returned. The information memorandum says on a normalised basis, EBITDA … It is one hundred per cent Australian owned and operated and delivers pizzas to hungry families across Australia - from metropolitan inner city areas to small remote towns. I’m still a speaker, I still probably do 100 a year but that’s jump on a plane, go to Sydney in the morning, fly home in the afternoon kind of stuff. Not only is Hawaiian pizza not actually from Hawaii, it's not even from the United States. Put in a lot of signature products, produce all our own pies, all our own cakes, use all fresh creams, fresh custards. 54 likes. Mr Potter said RFG had been run in the past like a Ponzi scheme, buying businesses to prop up sales and sell products to franchisees at inflated prices. Follow updates here. I mean just pouring it all back in and building infrastructure and employing people and building training modules. Hell Pizza - The best damned pizza in this life or the next. What did you want to write the book for? When you look back what can you really advise other franchises about? Mildura store owner Andrew Kynaston had driven four-and-a-half hours to Adelaide for an … So we’re probably doing two and a half times what the average bakery does in Queensland already. I find this curious - the first time I tried to purge pizza, it just would NOT come, and I choked several times trying. A lot of areas that I certainly wouldn’t have done but I don’t really know what the outcome is yet. It’s been driven by a couple of reasons, one of them is category killers like The Coffee Club and Muffin Break have come in and then you’ve got the vast majority of independent bakeries which are extremely run down, tired, grubby, hot, uncomfortable and with a very small range. Tom started the chain in 1987, grew it to 200 stores with an annual turnover of more than $100 million, sold it and now he is up so something new. How did he do it? He has been a director of several franchise systems including Brumby's Bakeries and Burger Urge, founded Crusty Devil Bakehouses, and is a well-known speaker on the business circuit. I’d only just sold the company about six months before and it was pretty much sitting in the bank. They’ve got good people, they understand business, they understand the sport. Eagle Boys Pizza, Beerwah: See 15 unbiased reviews of Eagle Boys Pizza, rated 3 of 5 on Tripadvisor and ranked #22 of 25 restaurants in Beerwah. The stores will also get a new update with new uniforms, pizza boxes, menu, website and community assistance program, the Eagle Boys Happiness Fund. IN LATE 2010, pizza chain Eagle Boys was in dire straits. That’s alright I’m a born and bred Victorian so you can say what you like. Today we talk to Tom Potter, the founder of Eagle Boys Pizza franchise chain. Put in a coffee culture up there. Very interesting. Eagle Boys has been reported in the media today as having placed videos on YouTube indicating that Dominos large pizzas are smaller than those of Eagle Boys. Too many times smaller franchise companies are running out of cash, they haven’t got good advice, they don’t have a good site selection criteria, they don’t understand mass marketing and how important it is. Eagle Boys has 114 stores and less than 10 per cent of the $3.7 billion pizza market while Pizza Hut has 270 stores or about 20 to 25 per cent. Adelaide-based fashion retailer Australian Fashion Labels has collapsed into voluntary administration, putting 57 jobs at risk. After putting together funding for an offer, Mr Potter says he attempted to contact former RFG chairman Colin Archer, former chief executive Richard Hinson, former director Stephen Lonie and, finally, chief financial officer Peter McGettigan in an attempt to reach executive chairman Peter George. Eagle Boys Pizzeria & Cafe. So I probably decided that it was an unemotional move that had to be made at least two years before. The lame duck president plans a party for himself on Inauguration Day; Mike Pompeo is scrambling to secure his political future. RFG's advisers also said they hadn't been contacted. But I haven’t looked broadly, I’ve looked very closely and said my area of expertise is food and that’s really where I’ve stuck and looked at it. We’re actually bringing in our coffee up from Sydney. Australian pizza maker Eagle Boys Pizza has bolstered its national expansion drive with the purchase of Pizza Haven Australia, the nation’s fourth largest pizza chain. Australia's third largest pizza chain Eagle Boys has collapsed into voluntary administration after struggling to pay debts, but insists it is 'business as usual' until the outcome of a review. I’ve got a few mates down south that have just made small fortunes out of them and done very well and I looked at the industry but decided to stay away from it based on the fact that it’s a night business and I really didn’t want to run another night business. It’s just basic stuff. But just on that. Having sampled pizzas from other local outlets I always come back to --- and now stay with --- Eagle Boys Pizza. If I’m not going to actually make a difference, why be here? So what’s next? They’ve gone into a gourmet market. Global deaths from COVID-19 are expected to top 100,000 per week very soon, the World Health Organisation says. No I’d actually have 100 grand on you that I won’t. Eagle Boys Pizza, one of my all time favourites located at Tagore Park when it comes to Italian delicacies have incorporated a wide range of scrumptious delicacies in their exquisite menu! This successful idea caught on, and the first store in Albury was quickly creating a generous profit. Why we went into the drive throughs, how we invented the two minute pizza, all that kind of stuff. And I think a lot of franchise companies are in too much of a hurry to open up stores and build the group instead of being focused on making sure the ones that they’ve got are doing okay first. The pizza box came with a photo of the eagle himself, who the seller speculates "may still be alive in Christchurch". Over time the menu will start to use fresh dough pizza bases rather than using par-baked pizza bases," Heslehurst said. Turns out, Prime Minister Scott Morrison's attack on former Australia Post CEO Christine Holgate might have been a bit overblown. Did those things bore you? And in the most cases there isn’t a hidden agenda. Just bits and pieces, adhoc, but I’m not really putting myself out as a consultant. So you’ve now decided to get back, roll your sleeves up and get your hands dirty, what are you doing? I mean it’s a very difficult business being a franchisor in Australia. So you’ve had the time off, did the circuit. They’ve expanded the menu dramatically into various items. Okay so you’re set on the future. The company continues to grow through its unique franchise system, and from June 2008 to June 2009 it opened over one new store per week. Domino's … Australian pizza maker Eagle Boys Pizza has bolstered its national expansion drive with the purchase of Pizza Haven Australia, the nation’s fourth largest pizza chain. They’ve definitely got a longer term strategy. Follow updates here. July 14, 2002. I can go online to order my own creation and it is always ready at the time ordered for pickup. no meat but imho pizza is abt the quality of the ingredients, the best sauce and the perfect base with a good cheese. About 13 company-owned Eagle Boys … I tell you Queensland is really years behind a lot of the other states. Look I haven’t been close enough to it for the last two years to really know. And are you having good coffee in there? A good example is the sandwich chain that opened up in opposition with Subway a couple of years ago – Wendy’s brought them in from America – and they opened up a couple in Adelaide, a couple in the Gold Coast, a couple in Brisbane and they all went broke. Facebook is showing information to help you better understand the purpose of a Page. So that side of things is certainly happening. The move will see Eagle Boys operate 270 stores across Australia and see the company enter … The advent of pizza delivery in Adelaide effectively put an end to the dine-in Pizza Hutt family restaurant. "We couldn't get hold of anybody.". We sort of made a very clear plan as to who we wanted to sell to, why we wanted to sell and what we wanted to get for it and we stuck to it. So what is the issue there, you want to have a more hands on role? The decision had been made probably a year and a half before. I don’t think so, I’m not hearing that yet. I had two years off and in that two years I sort of had a year where I just did nothing and travelled and then went back out and got stuck into the public speaking circuit. All Rights Reserved. The people are very friendly and the pizzas great. Eagle Boys Pizza A description of the nature of the business Founded by a young baker in his mum’s garage in 1987, Eagle Boys now operates more than 335 stores throughout all states of Australia. They are. Tom Potter in his days at Eagle Boys Dial-A-Pizza. Just fill out the fields below and we'll send your friend a link to this article along with a message from you. Today we talk to Tom Potter, the founder of Eagle Boys Pizza franchise chain. I mean you’ve done other investments so what would you be worth financially now? But when Mr Potter knocked on the door of fast food franchisor Retail Food Group last year, offering to buy the entire business, they wouldn't let him in. Jessica Shapiro. Eagle Boys founder Tom Potter began the company when he was 23. Well did it, did you invest in property and shares? No, not really. At 8:30 a.m., Tom Potter faces the first dilemma of the business day. Doughy things are (for me) super easy to purge. It boils down to two things: location and who’s running the place. It’s like in media the difference between a subscription paid model and a free model or an advertising model. I’ve been to Adelaide, there’s a couple over there that do very well, there’s certainly some great bakeries in Melbourne. I’m going to talk to you in two years and we’ll see if you’re happy still with that vision. Crafted using real fresh quality ingredients, Eagle Boys' pizzas showcase flavour combinations that are sure to satisfy your tastebuds. And did it take that much time to get ready for the sale? How old are you now? So I really thumped my hand on the table and said come on guys let’s get a strategy in place. Spotify’s new pay-to-play business model: Who wins, and who loses. Look I’ve done that and what they say in some cases and what they do are two different things. Allegro was an underbidder for RFG's pizza businesses. Robert Rough, "We've put a lot of thought into it but we can't get through the door," Mr Potter said. I haven’t actually got a lot of intention to expand outside of Queensland. No you won’t, the king of franchising won’t franchise. Sixteen Aussie entrepreneurs reveal their top focus for 2021, eBook Preview: The biggest small business trends and challenges of 2020, Bitcoin is trading at an all-time high. Well they say it usually takes a little bit longer to get bored and start the next big thing. The advent of pizza delivery in Adelaide effectively put an end to the dine-in Pizza Hutt family restaurant. I mean the mob that we ended up selling to took a long time. Just one of those “if we build it, they will come” approaches. So since you’ve left the jury is out on how they’re travelling? They’ve got a good mix of the right people to get the job done. The information memorandum says on a normalised basis, EBITDA … July 14, 2002. I wasn’t in a huge hurry to run out the door, the company was doing well, it was making plenty of money. You see a lot of those guys are sitting there saying let’s pump the share price, they’re saying let’s create a great sporting business. They’ve pretty much watered down the two minute pizza so that hasn’t become a guaranteed item any more. In our case, we really knew the numbers, knew what people were doing and if they weren’t doing it why. After opening the first Eagle Boys Pizza store in Albury, NSW in 1987, Tom saw a gap in the regional high-volume pizza delivery market which he quickly addressed by opening three regional stores in Albury, Wagga and Dubbo. However, emails sent to RFG show Mr Potter asked to speak to Mr George on March 4. No, a bit boring. Deprived of capital, Eagle Boys collapsed in 2016 and was bought by Pizza Hut Australia, which was acquired by private equity firm Allegro in 2017. Particularly in Queensland. It’s better than it was but being a coffee snob from Melbourne…. Mr Potter fears the company will fall into administration, a move that could trigger the collapse of more than 1000 RFG franchisees if landlords use the event to terminate leases. Can Trump's shambolic empire make a comeback? Is it easier in other places because of bigger populations or what’s the difference? Most of these little hot bread shops do eight and 10 grand a week and the product’s not great, so let’s build bakeries that do $30,000 and $40,000 a week. I packed up and took off overseas for nearly a year so I didn’t do any wild investing. They’re certainly opening up a lot of stores. According to the chain, the two-week campaign drove a record number of people to the Eagle Boys website, with a 50.1 per cent increase from the fortnight prior, and 39.5 per cent of those visiting the website for the first time ever. One of the videos also implies that the Dominos delivery driver’s penises are small.. Firstly, Dominos pizzas taste much better than Eagle Boys. If you were to go out to a bookstore tomorrow and say “give me a book on an Australian franchise company”, you wouldn’t find one. I mean I could sit back on my arse and just live off my investments but it’s just really not invigorating. Eagle Boys Pizza - Scarborough is located at 187 Scarborough Beach Road, Scarborough. "The build of the Pizza Pies follows a new process in our stores and our operations team worked closely with our franchisees and store staff to get them trained up and excited. This successful idea caught on, and the first store in Albury was quickly creating a generous profit. But look there are some great businesses out there whether they are Muffin Break or whatever it is. It was opening as many stores as it was closing. We had a couple of pretty good offers during that time. Welcome to the official EagleBoysPizza Mobile ordering application, powered by Appcare. Pizza delivery outlets were renamed Pizza Hutt Delivery. It is the third largest pizza chain in the country, with 12% share of Australia's pizza market. I want to build four or five bakeries, turn over $8-10 million a year and live happily ever after. 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In 2005 he was recognised by the Franchise Council of Australia as the inaugural member of the Hall of Fame and became the chairman of the Hall Of Fame Committee in 2013. Check out our new website. The Eagle Boys Pizza chain bought out Pizza Haven in July 2008. And I’ve got to say that probably the last five months since we’ve been building this, I’m having fun again. "Not too many people have figured out the administration will trigger the largest collapse in Australian retail history," he said. You can opt-out at any time. Thin crusts sit too heavily and hurt too much. What are the other opportunities in the retail and franchising sector? You can browse through the complete EagleBoysPizza menu comprising … We would go through periods of five and six years when I owned Eagle Boys making no money at all. Is it starting to heat up again yet? "Eagle Boys Express at Sydney Airport’s T1 features our new range of EB Rolls including a fully loaded kransky hot dog. A reporter from the U.S. is on the phone and digging for information about his 150-store company, Eagle Boys Pizza. In January 2010, Eagle Boys became the second largest pizza chain in Australia, and in March 2010 opened its 300th store in Sydney. If you want to go into franchising, it’s like the difference between being a motor mechanic and a gynecologist. I seriously considered whether I wanted to become a professional director. Eagle Boys Pizza once had more than 340 stores nationwide and a thriving business. In March 1989, Pizza Hut, which was part of PepsiCo Australia, bought out Dial-a-Dino’s and abolished its brand. The pizza box came with a photo of the eagle himself, who the seller speculates "may still be alive in Christchurch". It depends on whether the global financial crisis ruined me or not. Not only is Hawaiian pizza not actually from Hawaii, it's not even from the United States. We pretty much found that about 70% of business in the major fast food operations goes drive through and for me that was just like a major indicator. I mean the Queensland coffee I have to say Tom needs improvement. "Our thinking was [to] buy the entire company and turn it around," Mr Potter told The Australian Financial Review. Australia's richest man and Fortescue Metals Group chairman Andrew Forrest battled the virus while touring the world in search of renewable energy projects as part of his vision for the iron ore miner's future. I think so, yes. That is something I don’t like to talk about… BRW said I was worth about $17 million about four or five years ago. I agree with the pepporoni warning. Eagle Boys advertised their products as semi-gourmet pizzas that quite unique to the larger chains, yet cheaper due to the high production output. Not a lot, hopefully there’s some pay at the end because all we’ve got is a great business that looks good with a good cashflow. I mean you think you might know that you’re working on a bunch of stuff, but you don’t, you need to bring in expertise. At 8:30 a.m., Tom Potter faces the first dilemma of the business day. I just think there’s such big numbers over there and it’s just a different consumer market. You’ve started your own new venture, tell us about that. At the age of 23 he founded Eagle Boys Pizza and over the next 20 years turned it … Pizza company Eagle Boys is continuing its relationship with the team behind Aussie comedy film Fat Pizza vs Housos offering one customer, and their ‘Missus or … Sotirios (Sam) Panopoulos immigrated to Canada from Greece in 1954 and opened the Satellite Restaurant with his brother in London, Ontario.When the Satellite hired a Chinese–Canadian cook and started adding some sweet and savory dishes to the menu, the inspiration for pineapple on pizza was … I mean they are entirely different businesses. I didn’t have too much out there actually. RFG lost $111 million in the December half and Mr George, an insolvency expert who took over day-to-day running last December, warned shareholders the company, which owes $260 million, needed to urgently sell assets, recapitalise its balance sheet and reduce costs by about $20 million a year to avoid collapse. It was not like I was desperate to get out or anything like that. an insolvency expert who took over day-to-day running last December, a parliamentary inquiry report into franchising. So what did you sell it for? Eagle Boys Pizza, Beerwah: See 15 unbiased reviews of Eagle Boys Pizza, rated 3 of 5 on Tripadvisor and ranked #22 of 25 restaurants in Beerwah. Is there any way that you can vet before you take on a board position and see if you can make a difference? The pizza box came with a photo of the eagle himself, who the seller speculates "may still be alive in Christchurch". I wanted to put down on paper exactly what happened with Eagle Boys so that people really knew about when we went in and built New Zealand. Sotirios (Sam) Panopoulos immigrated to Canada from Greece in 1954 and opened the Satellite Restaurant with his brother in London, Ontario.When the Satellite hired a Chinese–Canadian cook and started adding some sweet and savory dishes to the menu, the inspiration for pineapple on pizza was … The special curations include the Paneer Makhni Pizza, Chicken Pepperoni Pizza, Schezwan Chicken Pizza, Smoked Chicken Pizza along with delicious Chicken & Mutton Burgers! or Subscribe to save article Tom Potter is one of the best-known names in the Australian franchise sector. I mean they just barely exist. Everybody was in there looking at the ceiling and looking at the floor and I thought I can’t achieve anything here. You’ll also receive special offers from our partners. And the venture capitalist that I’ve sold to are quite litigious gentlemen who don’t like me saying anything I’m not supposed to say. Melbourne, 3000 Australia. So, what’s happened to Eagle Boys since you left? The people are very friendly and the pizzas great. Tell us about what you learnt from the drive throughs and how that’s being adapted to your latest venture which we’ll go into in a minute. The Eagle has landed — with a lot of pizzas: Eagle Boys Pizza in Brisbane, Australia is donating 6,000 free pizza vouchers to the Salvation Army in December. At its peak Eagle Boys was the nation's second biggest pizza chain with 340 Australian stores. Pizza delivery outlets were renamed Pizza Hutt Delivery. I mean you’ve got a really good nose for opportunities. you dont need 10 toppings to make a good pizza. Level 6, 22 William St, So what would you be worth now? The Mobile Application is easy to operate and ensures quick ordering and delivery of a pizza. Eagle Boys Pizza's second Mad Minutes online campaign is a success, breaking records for the chain and better than expected results. The value of the edible Christmas present is AUS $60,000 (U.S. $47,000). SmartCompany is the leading online publication in Australia for free news, information and resources catering to Australia's entrepreneurs, small and medium business owners and business managers. And I bet within a year a few people would have come to you and say give me the franchise for this, I can do a great job out here and you will have done it. 138 were here. So you’ve had your year off, you’ve written a book. Luckily enough there was decent pay out at the end when I got out because it was a long grind to get to build 250 stores throughout Australia and New Zealand and then saying gee what have we got for this? And so are we seeing more people doing the buying a themselves a job? Hi Tom. And as soon as we started building drive throughs at Eagle Boys, we had a massive response. Tom Potter says drive-through outlets could help turn around Gloria Jean's. Eagle Boys has 114 stores and less than 10 per cent of the $3.7 billion pizza market and Pizza Hut has 270 stores or about 20 to 25 per cent. Now his sites are set on new nests in Southeast Asia. He believes Donut King, Gloria Jean's, Brumby's Bakeries and Crust can be restored to health, but Michel's Patisserie needs a complete revamp and possible name change. He ruled out buying individual brands such as Donut King or Crust. The Retail Food Group (RFG) has confirmed it is not currently engaged in any discussions to acquire Eagle Boys Pizza after its head office entered into voluntary administration late last week.. SV Partners were appointed as the administrators and have taken control of day-to-day operations in the Eagle Boys… What was it like when you left, was it heart wrenching? I don’t know. If it was from a strategic point of view for the parent company, my advice would be to have a five year vision, a three year plan, a very clear and precise strategy and then a very good board of directors to help you achieve that. So what do you expect revenue wise, are you $8-10 million and you’re set? Here’s why, Collapsed retailer Australian Fashion Labels finds a buyer but lets go of all staff, The best business books: Eighteen entrepreneurs share their source of inspiration, Sole trader granted access to JobKeeper after tribunal overturns ATO decision. You left they ’ ve done other investments so what would you be worth financially?. Cheaper due to the dine-in Pizza Hutt family restaurant back in and building training modules wild! Edible Christmas present is AUS $ 60,000 ( U.S. $ 47,000 ) only is Hawaiian Pizza not actually from,! On guys let ’ s just a different consumer market we seeing more people doing the buying a a... 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