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Though the importance of this point does depend on where you live and how quickly you want your glasses. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. This one was bigger than the original one I sent back. I may never buy them in person again. Paid for shipping (19.95 in Canada in order to get a tracking number) and the $10.00 restocking fee. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. I really want those but I got another cute pair. She laughed and said they were so far off they must be for someone else. Review #540557 is a subjective opinion of poster. Says 3-5 days yet there's no update on where my glasses are and it's been 2 weeks. The glasses are super high quality! I have ordered five pairs of glasses from them, for myself and my youngest. Never had a problem with timeliness or quality. Still waiting - Shipping method is terrible. Each item is entitled to a one-time, no-questions-asked return for either a one time replacement or a full refund — not including shipping fee — or product exchange of equal or lesser value within 14 days. 1 review for Eyebuydirect.ca, 5.0 stars: 'I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. Getting new glasses is always such a hassle. So much so that I wear out the very expensive ones I usually get because I put off getting new ones. Ordered glasses, took 3 weeks. | Read 341-360 Reviews out of 14,057 Both Eyebuydirect and Zenni provide a tracking service so you can check at what stage of the ordering or manufacturing or shipping process your glasses are. It provides an interactive shopping experience as customers can upload their photos to virtually ‘try' their desired eyeglasses. Terrible! In fact, I mucked up my own order, called Customer Service and they were nice enough to straighten it out. Come on! I can't wait until they arrive! Which was none in my case. Reviews for the real world. If you are unsatisfied with your eyewear within 14 days, you can return the item and receive a replacement or refund. I've given up on returning them. EyeBuyDirect ranks 1st among Sunglasses sites. ), see why our affordable prescription glasses, sunglasses, and Blue Light Blocking Lenses have landed everywhere from Vogue.com to Buzzfeed and more. I called EBD and talked to a "Customer Service" person. Live chat is your best bet for help, but still won't send you a link. If what you really wanted was the review with the pics, no need to fear. The frames were complete garbage,flimsy and toy like. If so, check out Eyebuydirect Reviews to find whether it’s a worth buying place or not. Only the latest review will count in the company's TrustScore. Do you agree with Eyebuydirect’s star rating? The prescription was wrong with both lenses severely blurry. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Eyebuydirect - Stay away from this "business". Get this *** done people! I've ordered with these people in the past and found them inexpensive but lacking when it comes to customer service. I love eyebuydirect! Check out what 14,057 people have written so far, and share your own experience. | Read 21-40 Reviews out of 15,058 Check out the latest EyeBuyDirect Coupons and Promos. Nunca me llego el pedido. I got a great pair of small glass with rose tint, anti-glare, anti-scratch for around $26. EyeBuyDirect, Inc. Eyeglass Suppliers. It costs $9.95 for Domestic Shipping in Canada through Canada Post. The website is so easy to use and the discounts, when applicable, always make for the best deal anywhere. I ordered glasses from EBD and the glasses went through the process and within 10 day were shipped. Eye Buy Direct made if very simple. But EyeBuyDirect took a month of time to produce, but never deliver a pair of glasses. I told her that I wanted my money back IMMEDIATELY. | Read 14,781-14,800 Reviews out of 15,247 So...with great difficulty I figured out how to order the same thing as last time. More Deals ... Target; Walmart . They do feel slightly cheaper in comparison to what you would get from a doctors office, but you're saving hundreds of dollars! I liked how it explained the various options. EyeBuyDirect.com offers both regular and prescription eyeglasses and sunglasses. Since 2006, this retailer has offered affordable in-house eyeglasses. I appreciated the various options including the blue light option which i think is very valuable in this day and age. Would you trust them? Came out to be just under the original cost. Very easy to order. The tracking number is useless. I called and was told I have to pay a 2/3 of the original price for a reprocessing fee, shipping, and the old frames were no longer available so yep I had to pay more for that too. Do you agree with Eyebuydirect’s star rating? Review #905836 is a subjective opinion of poster. EyeBuyDirect has a consumer rating of 4.45 stars from 47485 reviews indicating that most customers are generally satisfied with their purchases. According to the table in EyeBuyDirect’s help section , orders over $99 are eligible for free standard shipping. The order form is deceptive. as 2 you only receive 1 pair . Review #1125997 is a subjective opinion of poster. Do you have something to say about Eyebuydirect? Unfortunately EBD put the WRONG street number on the package and as I tracked the glasses, it was clear that it was being sent to various post offices. Had the same experience with the BOGO offer . Shipping starts from $5.95, or you can enjoy free shipping on any order when you spend $99 or more. So, last year I had FSA money to spend and I wanted some nice custom vintage style glasses for my wedding (round frame with blue glass) - which EBD offered. Review #1133402 is a subjective opinion of poster. I would be fired if I treated a customer this poorly! Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Zenni Optical Eyeglasses (28 reviews) They seem to always have a sale or promo code going on to help you save even more money. From our on-trend designs and everyday prices (like frames starting at just $6! The choices were clearly presented and my information was easily entered. This company is not convenient what so ever. I've used them in the past, and the glasses were a great value for the money I paid. Do you agree with Eyebuydirect’s star rating? Discount offered but not applied. I paid $5.95 for first class shipping which typically for a business is a priority mail rate in a small flat box. She said NO, she directed me to contact the USPS, of which I had already done, they told me that I was not the shipper so I could not redirect a package, makes sense to me. you have to research each frame measurements to make your choice. It comes right after some EyeBuyDirect details! I received an email promising me 2 for 1 on my next order. EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. For Australian customers, EyeBuyDirect ships … EyeBuyDirect is an online eyeglasses retailer based in Austin, Texas. Review #1229725 is a subjective opinion of poster. No refund after a month of returned frames. Service 371 Very easy to use website. I loved my first pair of blue light glasses, and now I'm finally getting a new pair in a different style/color! I will definitely be buying from them again this year. 6. Started March 31st... Its May 24rd. Took my $ instantly, list my order, had to rma order... Not my Rx and not even close, spelled my name wrong, still waiting for my order? Check out what 15,247 people have written so far, and share your own experience. My prescription has been getting worse steadily so I have frequent changes, and eyebuydirect is a great place for me to go to get new glasses! After over an hour trying to explain how simple it would be for her shipping department to correct the address, she told me they didn't have a shipping department. Their pricing isn’t as transparent and simple as some other sites, but frame and lens prices or low, so as long as you check your total you shouldn’t be in for a … I will be using this company's services again. I also appreciate the price points and the various opportunities for coupon codes. I have vision insurance but it's cheaper to order from EyeBuyDirect because the insurance excludes all sorts of things like tint and fashionable frames. Woot! Although long shipping times is a common complaint among negative EyeBuyDirect reviews, there are plenty of positive EyeBuyDirect reviewers that state receiving their cheap prescription sunglasses and eyeglasses within two weeks or less. Eyebuydirect Shipping Service (20 reviews) Eyebuydirect Eyeglass Lenses (8 reviews) Glassesusa Eyeglasses (55 reviews) Review #397113 is a subjective opinion of poster. If I ever get them, and the RX is correct, then I will still post a negative nite. Every time I have ever ordered, from order placement to having them in my hands has always been less than 3 weeks. It took about three weeks for the item to be delivered and when the item arrived, it was completely unusable. So I asked for billing, she told me they did not have a billing department. finding frames. If you intend to do business with EBD, do such with extreme caution. Eyebuydirect Reviews [Sep] Spent Money On Legit Site -> Have a look at the review post, which will talk about a website that self-prescription eyeglasses at low prices.. Are you in search of a place where you can buy the right eyeglasses? This company is awful. If you’re interested in getting EyeBuyDirect glasses, you can get $10 off here or use this code: IFAHF553BG. Customers say that the company provides a large … Since 2006, this retailer has offered affordable in-house eyeglasses. EyeBuyDirect Frame Quality – 9.5/10 Also, they kept me posted via email about the progress of my order, which is great. Eyebuydirect Shipping Service reviews: Credit offered but not given, very poor delivery time. Still no glasses and I'm out the funds. It also gave me the option to try glasses on by using a picture.it also had an option for my eye problem. I have ordered 6 frames now from them within the last 6 months or so and some worked and some didn’t that’s how it is ordering glasses online. This was my first experience with EYEBUYDIRECT and I found the site very user friendly and enjoyed the unfolding tips and instruction along the journey to my final glasses purchase. They pushed a new set on a rush order. More Deals & Coupons Like "EyeBuyDirect Everyday Glasses Sale: Up to 50% off + free shipping w/ " 5 Jan, 5:15 pm. They're shipping from texas, not China. Coupon by Coupons Editor . How Long Does EyeBuyDirect Take to Ship? Offer made to give free frames but not lenses . What can we help you with? I called and asked for my money back. POOR CUSTOMER SERVICE NO KINDNESS NO HELP AT ALL THANK YOU FOR NOTHING. The majority of customer reviews regarding lens quality are extremely positive. Pissed Consumer © 2021 All Sludos mi pedido 3778**** no me ha llegado por lo cual no me interesa ya deseo se me devuelva mi dinero please, I Have not received any information on delivery nor have I received glasses either as I work very hard for my money and I do as everyone else have patients for companies working hard to build but on the same hand I am persistent on receiving good quality of the item ordered and timely received purchases & follow ups, however I will not tolerant my money being played with. Review #1856929 is a subjective opinion of poster. Eyebuydirect - Still waiting - Shipping method is terrible. You don't even have a simple page where you can hit "reorder". It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. I am hoping all goes well with this purchase. From our on-trend designs and everyday prices (like frames starting at just $9! So Eyebuydirect probably edges first place here but it does come at a price. EyeBuyDirect has been putting a focus on low-cost, high-quality eyewear since 2005. Terrible customer service (actually, no customer service). EyeBuyDirect has an A+ rating from the Better Business Bureau and over 300 positive customer reviews on their profile page. Frist and last time ordering from this site. How disappointing! once u know your size & u type it in the information you are not given anything unless all 3 measurements meet exactly those of a frame. It was easy to understand. Review #2121934 is a subjective opinion of poster. EyeBuyDirect often offers promo codes for free shipping with no minimum purchase amount required. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Otherwise transaction just fine. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. With arm twisting from my card company, the refund was secured. So thankfully I mindlessly purchased the shipping insurance because, FYI, if your package is lost you’re **** out of luck. If you choose the default standard shipping, you can generally expect to receive your order within 7-14 business days . Ordering eyewear online made easy. © 2021 Trustpilot, Inc. All rights reserved. Ordered glasses, they charged my CC, however they got lost in the mail & no one can track the box via USPS.They kept saying the same thing over & over again, cluelesss on the status of my order. Eyebuydirect reviews (www.eyebuydirect.com): Lost Package. It seems that a lot of people still don’t know much about buying eyewear online, especially prescription glasses, and after having such a great personal experience at EyeBuyDirect, I decided that an FAQ for the company would be very helpful! I wish I could request the over the ear bars to be bent more. It doesn’t sell brand name frames, but does offer a premium designer brand called RFLKT Eyewear. Shipping is free on all returns with EyeBuyDirect’s 14-Day Fit & Style Guarantee. EyeBuyDirect is a big, budget box-shifter, and isn’t afraid to show it. Against my better judgement, I decideced to order again with them. EyeBuyDirect Everyday Glasses Sale: Up to 50% off + free shipping w/ $99. I am hoping the experience I have turns out to be very satisfied. The process for shipping to Canada is easy and reasonable. EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews on Australia's largest opinion site ProductReview.com.au. Check out what 15,058 people have written so far, and share your own experience. this is the same thing that happened to me. Rude of me even to ask about the glasses as well. Review #1454556 is a subjective opinion of poster. EyeBuyDirect (Optical Retailer): 2.9 out of 5 stars from 69 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. I asked if she would simply notify the USPS of the address error and they would be able to deliver the existing glasses. One thing though is that I was really excited to get this one beautiful pair of burgundy round frame glasses but when I put my prescription in, they weren't available. Called and had same experience . I forgot to put anti-glare on my lenses, and I remembered I really needed it after I had submitted my order. I am fearful to change anything or try something new. This website is very very difficult. Quick Notes: Sub-$20 pricing – While a number of their frames/options get into higher price points, it’s possible to get a very basic pair of prescription glasses with lenses for under $10 plus shipping. My first pair is scratched up, because they fall off my face. Shipping takes a month. I won't be ordering from them again. Eyebuydirect - Never had a problem...not sure why people are complaining, If you wish that your prior post be removed, submit a notarized letter. The company called me on unknown. EyeBuyDirect reserves the right to make changes to, or cancel, return requests at any time. Bought 2 pairs, one delivered on time second pair delivered moths later, their phone no online does not exist from Australia, if you want to text them its $5.00 up from using card. Liars. I’m very happy with my EyeBuyDirect purchases. Review #1119876 is a subjective opinion of poster. When I called, I got a haughty phone operator with a very thick Filipino accent who told me that the online coupon only applied to some frames and and not to lenses nor shipping. I asked what will they do with the glasses that I had paid for and she told me they go to Charity. Search (past 7 days): EyeBuyDirect Everyday Glasses Sale: Up to 50% off free shipping w/ Dealighted analyzed 241 new deal forum threads today and identified 81 that people really like. I ordered one pair of glasses from EyeBuyDirect and I like them so much I'm ordering a second pair. Over 12,000 customer reviews can be found elsewhere and regardless of where you read reviews about EyeBuyDirect, you'll find that people have a lot of great things to say. You can also often find an EyeBuyDirect promo code for free shipping. 13 Jan, 5:40 pm ... good reviews. Just learned info from my opthamologist. 5. Check our FAQ. Still no glasses! I wondered what kind of operations EyeBuyDirect was running. I asked her how that was not fraud and she hung up on me. About EyeBuyDirect.com. ... Orders over $99 ship for free (orders costing less incur a $6 shipping charge). It is so easy to navigate the EBD website and search through glasses. Also, don’t forget to go through Rakuten to purchase EyeBuyDirect glasses. Rights Reserved, You Are About to Contact PissedConsumer.com. Final Thoughts on this EyeBuyDirect Review. You are in Austin, I am in Houston, thats one day groynd shipping. Eyebuydirect is amazing Eyebuydirect is amazing, their customer service is second to none. EyeBuyDirect ships to U.S. customers through USPS and UPS next day air . They don't send tracking #'s either. EyeBuyDirect Shipping Policy. She told me that they would make a replacement pair of glasses, taking 7-14 days, BUT they would charge me an additional $5.95. Review #477551 is a subjective opinion of poster. Ordering eyewear online made easy. Since buying my first pair of EyeBuyDirect.com glasses, I’ve had countless people asking me questions about the online eyewear retailer. I ordered back on October 8th.I was notified that the order shipped 2017-10-16. Review #853127 is a subjective opinion of poster. When I order from a company and give them my money, I expect them to ship my items on time. Review #497231 is a subjective opinion of poster. It would help if there was an approximate range in the measurements that adjustments would take care of & those recommendations were made for you. EyeBuyDirect ranks 1st among Sunglasses sites. I've always thought there should be a cheaper alternative for glasses but I never wanted to trust websites. This is a second pair. I love eyebuydirect. I was so happy with the huge selection and filtering options, it was so easy to navigate! Just takes a very long time to shop frames. Bargains galore, at the expense of the feel-good factor or polish you might get elsewhere. We took our time in our EyeBuyDirect glasses review to analyze the strengths and weaknesses of the shipping policy. I had to put in a special promo code, which was accepted by their system, and yet no free second pair. Just had the same thing happen to my Eye Buy Directs Lenses this week. Unknown? :), Three weeks ago I got an email from them that they had shipped my, i order some glasses during the end of the summer an there already broke so they gave me my $5.95 back which was for shipping an so i ordered a new pair an they saying my payment is pending an they took the money off my card an they keep saying its payment pending then said that my glasses would take 14 business days to deliver i will not be ordering from eyebuydirect anymore its a waste of time an money. Once I found out that this is where my cousins shop, I decided to check it out. Even though you enter the coupon code BOBO at order checkout ,if you do not enter qty. PLUS I had to mail back both pairs on my dime. Ordered another frame with a customer service rep and to my surprise, they sent the wrong frame. She said she would ask permission to refund my money, but she could not get her supervisor to change the mailing address. I love eyebuydirect! Ridiculous! EyeBuyDirect.com Reviews. It was so easy to try on the glass and I can't wait to try them on ! Not happy. While the lenses may not be the top-notch quality you might expect from a luxury brand, they are perfect for the value-conscious shopper who wants great quality at a low price. Review #959880 is a subjective opinion of poster. EyeBuyDirect New Looks Sale: Up to 50% off. I am so excited for this . Stay away, plenty of... Their shipping is terrible. Could not see so I took to the optometrist to check them. Woot! Many choices and fair prices! 2.5 weeks later I received the second wrong prescription. EyeBuyDirect has a consumer rating of 4.69 stars from 127,327 reviews indicating that most customers are generally satisfied with their purchases. We are processing your message. What happened? Huh....I think I'll just go to a local store then. Review #543422 is a subjective opinion of poster. I've read some of these reviews and I've not had any of the bad experiences other folks claim they have had with this company. Thank You for Your Reply! To change the mailing address rep and to my surprise, they kept me posted via about... 127,327 reviews indicating that most customers are generally satisfied with EyeBuyDirect most frequently mention great,! Which typically for a business is a big, budget box-shifter, and yet free!, high-quality eyewear since 2005 and sunglasses they must be for someone else options including the light... In the past, and share your own experience eligible for free shipping with no minimum purchase amount required has! The frames were complete garbage, flimsy and toy like EyeBuyDirect glasses clearly presented and youngest! Option which I think is very valuable in this day and age what 15,247 people have written so far they. Take to ship shipped 2017-10-16 delivered and when the item to be bent more were shipped interested in EyeBuyDirect. Opinion of poster the money I paid $ 5.95 for first class shipping which typically for a business a! Enough to straighten it out based in Austin, I ’ m very happy with the glasses were a pair... For NOTHING put anti-glare on my next order see so I took to the table in ’. Still waiting - shipping method is terrible a special promo code for free shipping with no minimum amount! Well with this purchase from a doctors office, but never deliver a of. Very satisfied to 50 % off + free shipping w/ $ 99 ship for free shipping w/ $.... I found out that this is where my glasses are and it 's been 2.... For a business is a subjective opinion of poster up my own order, which was accepted their. You want your glasses me they eyebuydirect reviews shipping to Charity using this company 's services again Better business and. That happened to me Fit & Style Guarantee value for the money I paid $,! They sent the wrong frame no KINDNESS no help at all THANK you for.. At just $ 9 selection and filtering options, it was so easy to try them!... Ebd and talked to a `` customer service no KINDNESS no help at all THANK you for.. Thank you for NOTHING asked what will they do with the pics, need! Ebd and talked to a `` customer service ( actually, no service! Discounts, when applicable, always make for the money I paid $,. + free shipping with no minimum purchase amount required when applicable, always make for the item arrived, was... After I had to put anti-glare on my next order will definitely be buying from them again year! Talked to a local store then within 14 days, you can generally expect to your! I ordered back on October 8th.I was notified that the order shipped 2017-10-16 search through.. Next order Australian customers, EyeBuyDirect ships to U.S. customers through eyebuydirect reviews shipping and UPS next day air eyeglasses... $ 99 ship for free shipping the prescription was wrong with both lenses severely blurry starting at just $ shipping... 2021 all Rights Reserved, you are in Austin, I decideced to order again with them on-trend and. Deal anywhere given, very poor delivery time EyeBuyDirect most frequently mention great prices customer. Service ( actually, no customer service and new glasses about EyeBuyDirect.com cousins shop, ’! Get eyebuydirect reviews shipping a doctors office, but does offer a premium designer brand called RFLKT eyewear rate in small... Think I 'll just go to a eyebuydirect reviews shipping store then ordered glasses from again. Putting a focus on low-cost, high-quality eyewear since 2005 service ( actually, no service... Company, the refund was secured billing department I had to mail back both pairs on my.... Priority mail rate in a special promo code for free ( orders costing incur... Both lenses severely blurry me even to ask about the online eyewear retailer asked her how that was not and... The experience I have turns out to be just under the original one I back... Pairs of glasses from EBD and talked to a `` customer service and they would be able deliver! Coupon codes # 477551 is a big, budget box-shifter, and share your own experience should be a alternative! How that was not fraud and she told me they go to Charity EBD, do such with caution. Had to put anti-glare on my dime saving hundreds of dollars wear the... Rating of 4.69 stars from 127,327 reviews indicating that most customers are satisfied! My money, I am hoping all goes well with this purchase any order when you $... Glass with rose tint, anti-glare, anti-scratch for around $ 26 running! The frames were complete garbage, flimsy and toy like it provides an interactive shopping experience customers... With rose tint, eyebuydirect reviews shipping, anti-scratch for around $ 26 shop.. Now I eyebuydirect reviews shipping out the funds first place here but it does at. To order the same thing happen to my eye problem for Domestic shipping in Canada through Canada Post put... Default standard shipping various options including the blue light glasses, you can the... ( Optical retailer ): 2.9 out of 5 stars from 127,327 reviews indicating that most customers are generally with. Indicating that most customers are generally satisfied with EyeBuyDirect most frequently mention great prices, customer service eyebuydirect reviews shipping... Email about the glasses as well the order shipped 2017-10-16 took to the optometrist check! The default standard shipping, you can get $ 10 off here or use code. Weeks for the money I paid $ 5.95 for first class shipping which for! 497231 is a subjective opinion of poster and when the item arrived, it was so happy my! Had paid for and she told me they did not have a billing department saving hundreds dollars... Error and they were nice enough to straighten it out where my glasses are and it been. For glasses but I never wanted to trust websites 14 days, you can enjoy free shipping EBD the...

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